Established 30 years, Recruitment@Top is proud to be a Preferred Supplier of staffing solutions to Queensland Government and leading businesses throughout South East Queensland.

A temporary full time role has become available within a Government Department for an experienced Housing Officer, located in Brisbane South. The role will be responsible for:

  • Assessing new housing and bond loan applications and rental grants, and conducting client interviews and making referrals to support service agencies as required
  • Managing tenancy arrangements including waitlists, allocations and vacancies, liaising with community and other housing providers on allocation of properties and ensuing departmental compliance as the lessor in all tenancy arrangements
  • Conducting home visits to properties and investigating and facilitating the resolution of any tenancy disputes and complaints
  • Monitoring and managing outstanding arrears, rent assessments, pay deductions and refunds; actioning sundry debts and collections
  • Managing the maintenance of properties and conducting property inspections
  • Maintaining accurate client and property records and file notes

The successful candidate will demonstrate:

  • Previous administration and customer service experience
  • High level communication skills, and ability to adjust communication style to the audience
  • High level of accuracy and attention to detail
  • Ability to multitask, adapt quickly to change, and adjust focus accordingly
  • Sound keyboarding skills (minimum 40wpm at 98% accuracy)
  • Intermediate MS Office skills (particularly MS Word and MS Excel)

If you have any specific questions regarding this role, please contact Liz Conroy on 07 3812 2920 or liz@topoffice.com.au.