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February 2017

MS Excel (Intermediate)

February 22, 2017 @ 9:00 am - 4:00 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$385.00

Our professional one day workshop has been designed to develop your working knowledge and get the most out of MS Excel.  MS Excel has evolved from a basic spreadsheet program to a capability-rich package that allows you to prepare professional-looking reports, graphs and much, much more.  Our workshop enables you to explore the powerful, versatile…

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July 2017

Inspiring the Leader in You

July 12, 2017 @ 9:00 am - 4:00 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$660.00

A one day leadership training workshop facilitated by Mary Corbett (PHD FAICD) of Australian Business Class. Rather than just one static competence, leadership is a set of agreed behaviours driven by a strong vision and a core set of values; behaviours which are consistently displayed and set the benchmark for a culture which strives for…

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May 2018

Customer Engagement and Care

May 9, 2018 @ 8:45 am - 12:15 pm
Skills at Top, 9 Darling Street
Ipswich, Qld 4305 Australia
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$275

Our new customer engagement courses are packed full of practical ideas and tools, to become an outstanding ambassador for your company. In our latest Executive Outlook research, we asked a group of 100 business leaders to rate their most valuable asset. 95% of leaders said people come first (well ahead of technology). Above all else,…

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Tools to resolve challenging customer conversations

May 23, 2018 @ 8:45 am - 12:15 pm
Skills at Top, 9 Darling Street
Ipswich, Qld 4305 Australia
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$275

Course Outline 96% of customers don’t complain – they just leave.  Remember me?  I'm the one who goes into a restaurant, sits patiently and waits while the waiter does everything but take my order. I'm the person who goes into a store and stands quietly while the counter staff finish their little chitchat. I'm the person…

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July 2018

Your Competitive Edge (Focus on Sales Series)

July 17, 2018 @ 8:30 am - 12:30 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$495

Your Competitive Edge is all about people, custom designed to optimise retention, productivity and return on investment. Front-line professionals (or anyone involved in generating business) will thrive in these sessions. In today’s digital market, customers research solutions long before reaching out to speak.  We can only differentiate ourselves through the quality of our personal relationships…

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August 2018

Focus on Sales Series: The Path to the Right Customer

August 21, 2018 @ 8:30 am - 12:30 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$495

We loved your feedback from Your Competitive Edge .. "Great venue, great presenter".. "Excellent workshop" .. "Loved the interactions" We invite you to join us for our next workshop, The Path to the Right Customer, as part of our Focus on Sales series (in partnership with our facilitator, Diana Stowers). You will love Diana’s unique…

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October 2018

Focus on Sales Series: Improve Your Conversion Rates

October 23, 2018 @ 8:30 am - 12:30 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$495

Focus on Sales is a series of seminars that are all about people, custom designed to optimise retention, productivity and return on investment. Front-line professionals (or anyone involved in generating business) will thrive in these sessions. In today’s digital market, customers research solutions long before reaching out to speak. Sales professionals can only differentiate themselves…

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November 2018

Focus on Sales Series: Successful Presentations

November 20, 2018 @ 8:30 am - 12:30 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$495

Focus on Sales is a series of seminars that are all about people, custom designed to optimise retention, productivity and return on investment. Front-line professionals (or anyone involved in generating business) will thrive in these sessions. In today’s digital market, customers research solutions long before reaching out to speak. Sales professionals can only differentiate themselves…

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December 2018

Focus on Sales Series: Turn Objections Into Opportunities

December 4, 2018 @ 8:30 am - 12:30 pm
Top Office, 9 Darling Street
Ipswich , QLD 4305 Australia
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$495

Focus on Sales is a series of seminars that are all about people, custom designed to optimise retention, productivity and return on investment. Front-line professionals (or anyone involved in generating business) will thrive in these sessions. In today’s digital market, customers research solutions long before reaching out to speak. Sales professionals can only differentiate themselves…

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