An opportunity is available to contribute to a short-term project with a not-for-profit, community-based organisation dedicated to building safer, stronger and more connected communities.
With an anticipated duration of 2 weeks, we are seeking a methodical, organised and detail-oriented Workforce Study Administrator to assist with conducting studies across service delivery operations. Tasks include:
- Manually document the time spent on each activity and task using the organisation’s standardised recording template.
- Document the type, frequency and duration of service delivery activities.
- Maintain accurate and consistent records of observations and time recordings.
- Identify and categorise activities in accordance with established workforce study requirements.
- Ensure collected information accurately reflects actual work practices and service delivery activities.
- Review recorded information for completeness, accuracy and consistency.
- Maintain confidentiality and demonstrate professionalism when observing and collecting operational information.
We are ideally seeking the following skills and experience:
- The ability to accurately record minute by minute activities and time taken to complete tasks.
- Strong observation and information-gathering skills.
- Excellent organisational and time-management skills.
- The ability to interact professionally with employees across different service delivery areas.
- An understanding of the importance of confidentiality, objectivity and accuracy when undertaking workplace observations.
- The ability to work independently, follow established recording guidelines and maintain consistent data collection practices.
Due to the nature and responsibilities of this position, consent to a national criminal history check will be required prior to starting (and any record of disclosable court outcomes or pending charges will be considered based on relevance to the position being applied for).
If you have any specific questions regarding this role, please contact our recruitment team during business hours on 07 3812 2920 or email sharyn@topoffice.com.au.
We look forward to hearing from you!